Reputation monitoring is a very important aspect of reputation management. You need to constantly lookout for negative reviews and feedback online and respond and/or take proper action before they create further damage and/or result in lost business.
Using proprietary monitoring tools, we monitor your brand name or keywords for any negative feedback online and send you an alert via email. Our monitoring includes anything that shows up on Google, Yahoo, Bing, online directories and yellow pages, forums, blogs and social media sites such as Facebook, Twitter and LinkedIn.
We also monitor newly registered domains or cancelled domains containing your brand name.
Reports are sent to you anytime your brand name is mentioned whether negative or positive. However, if we see any negative reviews, we will provide you with advice on how to take proper action or how we can help you remove them completely.
Reputation Monitoring is included with most our reputation management plans or could be purchased separately. Please contact us to get more details.