Business Owners Frustrated with Yelp Reviews at Town Hall Meeting
Recently Yelp held a town hall meeting and invited a few business owners to attend so they can discuss their programs and answer any questions about Yelp Advertising services. However, the meeting backfired and turned out to be a complaint forum from pissed up businesses. The audience got aggressive with their questions and complaints on how their legit reviews get filtered. However, Yelp only...
Read MoreHealth Inspectors May Use Yelp as a New Tool
Ever since L.A. County began to require public publishing of restaurant grades, the playing field has been incredibly leveled. A-rated restaurants as well as those with C’s had to bear all to public scrutiny, affecting business practices in the food industry greatly. Studies by Stanford and the University of Maryland calculated that customers rewarded eateries with 5% more revenue after the...
Read MoreYelp Addresses Ongoing Allegation of Extorting Small Businesses
Yelp is under attack again, and it’s the same old story. The social review site was recently featured in the Washington Post and The Los Angeles Times regarding a claim that it manipulates reviews and ratings to favor advertisers or punish non-advertisers. In an effort to clear Yelp’s reputation, Vince Sollitto, Yelp’s vice president of communications and public affairs, wrote in a company...
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