Health Inspectors May Use Yelp as a New Tool
Ever since L.A. County began to require public publishing of restaurant grades, the playing field has been incredibly leveled. A-rated restaurants as well as those with C’s had to bear all to public scrutiny, affecting business practices in the food industry greatly. Studies by Stanford and the University of Maryland calculated that customers rewarded eateries with 5% more revenue after the...
Read MoreYelp Addresses Ongoing Allegation of Extorting Small Businesses
Yelp is under attack again, and it’s the same old story. The social review site was recently featured in the Washington Post and The Los Angeles Times regarding a claim that it manipulates reviews and ratings to favor advertisers or punish non-advertisers. In an effort to clear Yelp’s reputation, Vince Sollitto, Yelp’s vice president of communications and public affairs, wrote in a company...
Read MoreThink before You Yelp, Avoid Getting Sued
So, the service you received from a local business was terrible and you’re eager to voice your opinion; just make sure you’re telling the truth before you go posting a bad review on Yelp or Angie’s List. That’s because you could get sued. NPR reported on December 9 that a housing contractor sued a former customer for a negative review about his company on Yelp. According to NPR,...
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